Email us at support@aticity.com with your order number and the item(s) you’d like to return.
We’ll reply with instructions and, if needed, a prepaid return label.
Send the items back within 14 days of receiving your order.
Once your return is received, we’ll process your refund, exchange, or store credit.
When will I get my order?
For in-stock items, delivery takes 2–5 business days in Finland and 7–12 business days internationally. Pre-orders may take longer. You can also check the estimated shipping time on each product page.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
