Terms of service

Terms of Service

Last Updated:10.9.2025

These Terms of Service ("Terms") govern your access to and use of our website [www.aticity.com] ("Site") and any services, features, or content we provide (collectively, "Services"). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

By using our Services, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Products and Services

We offer various products and services for sale on our Site. We strive to ensure that all product descriptions, pricing, and availability are accurate; however, we do not guarantee that all information is error-free. Prices are subject to change without notice.

3. Ordering and Payment

When you place an order, you agree to pay the total amount indicated at checkout. All payments are processed securely. You are responsible for providing accurate billing and shipping information.

4. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary based on location and other factors. We are not responsible for delays caused by third-party carriers or customs clearance.

International Orders - Duties & Taxes

For international orders, the total cost at checkout will include any applicable duties and taxes. These charges are collected upfront and are the responsibility of the customer, ensuring there are no additional payments required upon delivery.

Please note that all customs duties, taxes, and fees imposed by your country’s customs office are the responsibility of the customer. By placing an order with us, you acknowledge and agree to these potential charges. If duties and taxes are not covered during checkout, the customer will be required to pay them upon delivery.

5. Right of Withdrawal

As a consumer, you have the right to withdraw from the purchase within 14 days from the date you received the goods. To exercise this right, please contact us at: support@aticity.com. Return shipping costs are the responsibility of the customer, unless the product is defective.

6. Returns and Refunds

All returned products must be in their original condition, unopened, and unused. We reserve the right to refuse returns that do not meet these criteria. Refunds will be processed within 14 days of receiving the returned item.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Intellectual Property

All content on our Site, including text, graphics, logos, and images, is the property of ATICITY or our content suppliers is protected by Finnish and international copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

9. Limitation of Liability

To the fullest extent permitted by law, ATICITY shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services. Our liability is limited to the maximum extent permitted under Finnish law.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Finland. Any disputes arising from these Terms shall be resolved in the competent courts of Finland.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Services after changes have been made constitutes your acceptance of the new Terms.